❓ Questions

The things churches ask us first.

Straight answers, including the ones that aren’t flattering. If yours isn’t here, email us. A founder will reply.

Getting started & trial

What is Churchory?

Churchory is church management software for small and mid-size churches. Start free with Core (your people directory, families, roles and church-wide email and push), then add only the products you need, like groups, events, Sunday serving and check-in, kids, care, chat and voting, or get everything with Churchory One. It runs in a web app for staff and leaders and in Churchory Mobile on the App Store and Google Play for everyone else, and it is built and supported directly by a husband-and-wife team.

Who is Churchory for?

Churchory is for small and mid-size churches, and especially for the pastors, church administrators and ministry leaders who run them with a few staff and a lot of volunteers. Nothing in it assumes a full-time IT person: the kiosk, the sign-up links and the apps are built for the volunteer who was trained once and is standing at a table at 9:58 on a Sunday.

Is there a free trial?

Yes: 45 days free, with no credit card, on the products you pick, or on everything if you start with Churchory One. Want to try another product along the way? Add it during the trial in one click, free. The trial is the real product, not a sandbox or a separate demo version, so nothing you set up is thrown away when it ends. When you sign up you can let yourself straight in, or tick the box asking us to set it up for you; if you tick it, we import your people and groups and build out your ministries before you log in, then walk you through your own church rather than a sample one.

Do we need a credit card to start?

No. We don't ask for a card at sign-up and we don't keep one on file during the trial, which also means nothing can renew or charge by accident.

What happens at the end of the 45 days?

We ask which products you want to keep. That's the whole policy. There's no card on file, so nothing renews or charges on its own, and nothing switches off automatically at midnight on day 45 while you're still deciding. One of us will email you before anything changes.

What's included in the free trial?

The trial includes the products you pick at sign-up, plus Core (your people directory, families, roles and permissions, church-wide email and push, and the member apps). Pick Churchory One at sign-up and the trial includes everything. Adding another product during the trial is one click and costs nothing; Your own app is the one exception, because it only comes with Churchory One.

Can we see a demo before we sign up?

Yes. Email us or book a call and we'll walk you through Churchory, ideally with your own church's data already in it. Many churches simply start the 45-day trial instead, because the trial is the real product and it's free with no card.

How do we get started?

Start at app.churchory.com/signup, enter your church's name, pick the products you need (or Churchory One), and create your admin account. It takes a few minutes. From there you can invite your staff, import your people from a spreadsheet, or request a free migration and let us do the import for you.

Pricing & billing

How much does Churchory cost?

Each product is $99 a year (saving $201 over paying monthly) or $25 a month. Churchory One (every product, every future product, and your church's own app) is $599 a year, saving $949, or $129 a month. Core is free forever: your people and families directory, roles and permissions, church-wide email and push announcements, and the Churchory web, mobile and Mac apps. Prices are in US dollars, there are no contracts, and the price doesn't change with the size of your church.

Do we have to buy everything?

No. Each product works on Core by itself (Retreat Builder is the one that needs Events), so a church that only needs kids check-in pays for Kids and nothing else. Products you add later share the same directory, so adding one never means entering your people again. The only extra costs that aren't ours: Stripe's standard processing fees on paid event registrations and online gifts, and (if you take Churchory One and publish your own app) Apple's and Google's fees for the developer accounts it's published under.

Are we locked into a contract?

No. You can pay monthly and cancel any month, or pay yearly: $99 a year per product, or $599 a year for Churchory One. If you want to leave, you can export your data and delete your account yourself from settings.

Does the price depend on how many people our church has?

No. There's no per-member charge, no seat count and no people-count tiers on the current plans: a product costs the same at 60 people or 600, and Churchory One is one price for any size church. Bring your whole church: guests, kids, members and staff. If your directory is larger than 5,000 people, talk to us before you import so we can raise the default limit.

When is Churchory One a better deal than buying products one at a time?

From the sixth product on monthly billing, or the seventh on yearly billing. Monthly, five products are $125 and six are $150, against $129 for Churchory One. Yearly, six products are $594 and seven are $693, against $599 for Churchory One. Churchory One also includes your church's own app in the App Store and Google Play, which isn't sold any other way, and every product we add in the future.

Is there a discount for paying yearly?

Yes. A product is $99 a year instead of $300 paid monthly, a saving of $201. Churchory One is $599 a year instead of $1,548, a saving of $949. Yearly billing also fits neatly into a church budget line.

Do you offer a nonprofit or small-church discount?

Our prices are already set for small churches, so there's no separate nonprofit discount: you pay only for the products you use, at the same price whatever your size.

Can we add or remove products later?

Yes. Add a product whenever you need it, or move to Churchory One, from Billing in your settings. If you stop paying for a product, its data isn't deleted: it becomes read-only for your admins and hidden from members, and turning it back on restores everything.

Can we get an invoice or receipt for our treasurer?

Yes. Email [email protected] with what your treasurer or board needs, whether that's an invoice, a receipt or a change to your plan, and we'll send it.

Are there any hidden costs or setup fees?

No. There are no setup fees, no per-person charges and no paid onboarding; migration from your old system is free. The only costs that aren't ours are payment-processing fees charged by Stripe on gifts and paid registrations, and Apple's and Google's developer-account fees if you publish your own app with Churchory One.

Products & Churchory One

What products does Churchory have?

Churchory has thirteen products you can pick: Groups, Events, Retreat Builder (which works with Events), Sunday (serving schedules, worship planning and Sunday check-in), Kids, Care, Chat, Voting, Open Floor, Newsletters, Digital Bulletin, Documents and Giving. Your church's own app comes with Churchory One. Texting, Photos and Church Websites are in beta and not on sale yet. You can join the waitlist for each.

What is Core?

Core is the shared foundation, free forever with no card: one directory of your people and families, roles and permissions, church-wide email and push announcements, and the apps your members open: the Churchory web app and Churchory Mobile. Every product plugs into Core, so they all share one list of people.

What is Churchory One?

Churchory One is every Churchory product for one price ($599 a year or $129 a month), including your church's own app in the App Store and Google Play and every product we add in the future. It's the simplest choice for a church that wants groups, Sunday, kids, events, care and communication all in one place.

What about Texting, Photos and Church Websites?

Texting, Photos and Church Websites are in beta with a small number of churches and are not on sale yet. Join the waitlist from each product's page and we'll tell you the day it opens; each one will be included in Churchory One when it launches.

Is there a separate youth ministry product?

No. Youth and college ministries run as groups in Groups, with their own leaders, rosters, attendance and chat. Age-group ministries and their rosters also live in Core's people directory, so every church can organise people by life stage whatever products it owns.

Does each product work on its own?

Yes. Every product runs on Core by itself except Retreat Builder, which needs Events because every retreat is an event. Products light up extra features when you own them together: Groups plus Chat gives each group its own channel, Sunday plus Care puts first-time guests on the follow-up list, and Events plus Newsletters pulls upcoming events into a newsletter.

Setup & data import

How long does setup take?

Days, not months. A typical church imports its directory in the first week and runs a real Sunday on Churchory inside a month; adding a single product can take an afternoon. The slow part is rarely the software. It's deciding who gets which permissions and getting your people onto the app.

Can we bring our existing member data?

Yes. Export your people from whatever you use now as a spreadsheet and import it, matched into households, with a duplicate review step before anything merges. You don't need to clean the file first; messy exports are normal, and the merge and cleanup tools are part of the product.

Will you move our data for us?

Yes. Migration is free and done for you. We move your people and households, groups and leaders, upcoming events, serving teams, documents and up to two years of attendance history, and nobody gets an invite email until you say go. Request it from Settings → Data & Import or during onboarding; our team replies within one business day.

Which systems can you migrate from?

We migrate churches from Planning Center, Breeze, Church Community Builder, Tithe.ly ChMS / Elvanto, Realm / ACS, Servant Keeper, ChurchTrac, and spreadsheets in Excel or Google Sheets. If you use something else, choose "Something else" on the request form and send an export. Every church database can produce a spreadsheet.

Can we bring our giving history?

Yes, you can import past gifts into Giving from a spreadsheet or your current giving provider's export, so year-end statements cover the whole year. The free migration itself doesn't move giving ledgers (those stay with your old giving provider as the record), so bring a sample export and we'll tell you honestly what will come across.

Can we import our old attendance records?

Yes. The free migration brings up to two years of attendance history, and the history import in Settings → Data & Import has presets for Planning Center, Breeze and a generic spreadsheet if you'd rather do it yourself.

Can we keep our old system running while we switch?

Yes, and most churches do for about a month. Nothing is deleted from your current system by moving. You export a copy, we import it, and the old tool stays as it is until you cancel it.

Members & directory

Who can see what? We have volunteers.

You decide, with roles you name yourself. Each role is a grid of 23 areas, each set to one of four levels (none, view, manage what you're assigned to, or manage everything), so a group leader can manage their own group and nothing else, and a kids volunteer never sees a giving record. Church settings and billing are administrator-only and can't be granted through a role at all.

Does Churchory handle families and households?

Yes. Families are real household records with a shared address and the parent-and-child relationships that kids check-in relies on, and members can see and correct their own family from the app. Whether someone joins as an adult or a child is always an explicit choice by your staff, never a guess.

How do we clean up duplicate people?

Use the merge tool: it combines duplicate records without losing their history, and an import always shows possible duplicates for review before anything merges. You can also download a spreadsheet of current values, change it, and upload it back with a preview of every change before it applies.

Can members see each other's contact details?

Only as far as your church's roles allow: profile information is visible to authorized people in your church's workspace according to their roles. Kids' allergy and medical notes are visible only to people whose role includes Kids.

What languages does Churchory support?

The Churchory web app is available in English, Spanish, Simplified Chinese, Traditional Chinese and Korean, and each person can choose their own language.

How does Churchory track attendance?

Attendance is captured in the room, not reconstructed on Monday: Sunday check-in and headcounts come with Sunday, group attendance with Groups, and kids check-ins with Kids. Staff see week-over-week history and a list of the groups that forgot to take attendance.

Groups & events

How do people find a small group?

They browse your groups on a map or a list, filtered by the tags you define (night of the week, life stage, language), with flags for new groups and kid-friendly ones. Each group has a public page you can link from your website, and the map uses a privacy radius so a leader's home address is never published.

What happens when a small group is full?

New people join a waitlist and are promoted automatically, in order, the moment a seat opens. If a leader adds someone to a full group anyway, the cap rises to make room instead of blocking them.

How does Churchory help us notice people drifting away from groups?

Leaders take attendance in seconds and get reminded when they forget, and with Care added, someone who misses three meetings in a row prompts a drafted check-in note for their leader to send. Staff see which groups are healthy and which are quietly emptying.

Can people register for church events online without an account?

Yes. Events can have public pages and guest registration, so a visitor or a relative can sign up without creating an account; members RSVP yes, maybe or no and add the event to their calendar in a tap.

Can we take payments for retreats and events?

Yes. Paid registration runs through your church's own Stripe account, with per-ticket-type capacity, discount codes, deposits and an optional registration waiver, and the money settles straight to your church. Stripe's standard processing fees apply; Churchory doesn't add a percentage.

Can a volunteer run one event without admin access?

Yes. Name someone an organizer of one event and they get the full manage page for that event (roster, registrants and messaging) and nothing church-wide. The grant is enforced in the database, not just hidden in the interface.

Can we run sign-up sheets for potlucks and work days?

Yes. Events have sign-up sheets with slots people claim (dishes, set-up crew, drivers) with a live count, and slots can be open to everyone, one team, or parents only.

Can Churchory plan a church retreat or camp?

Yes. Retreat Builder, its own product that works with Events, plans retreats and camps: rooms and cabins with capacities and room leaders, rides where drivers offer seats and riders ask, small discussion groups around facilitators, and the budget and expenses. It's $99 a year or $25 a month, and included in Churchory One.

Can our retreat committee plan together in Churchory?

Yes. Retreat Builder gives the team committees with leads, tasks, day-of and what-to-bring checklists, an agenda with team-only notes, a comms plan of drafted messages, and four milestone dates with reminders, and you can copy all of it from last year's retreat.

Kids check-in

How does kids check-in work?

A parent finds their family on a lobby kiosk, checks siblings in together, and a name label and a matching pickup ticket print with a short security code (like K-82). At pickup, the code on the parent's ticket must match the child's label, and the person running the hallway sees a live room-by-room view with allergy and note flags.

Does the check-in kiosk need a volunteer to log in?

No. The kiosk runs from its own link that needs no volunteer login and reaches nothing else in your church, so there's no session to time out mid-morning and no directory on the screen.

What printers work for kids check-in labels?

Brother QL label printers work with DK-1202, DK-2205, DK-1201 and DK-1208 labels, and plain paper works too. A small Print Agent for Mac and Windows lets the kiosk print silently, without a print dialog for the volunteer to click through.

How do parents give us allergies and emergency contacts?

Send each family an intake link: parents add their kids, allergies, authorized pickups, emergency contacts and media consent from their phone before Sunday, with no account and no app. It lands in your records already typed and spelled right.

Do we need Sunday to use Kids?

No. Kids works on its own. Sunday adds adult check-in, headcounts and serving schedules, and the two work together if you own both.

Who can see kids' medical notes?

Only people whose role includes Kids. Kids is its own area in the permission grid, so you grant it to your kids ministry team and nobody else sees allergy or medical notes.

Communication & texting

Can we email and notify the whole church for free?

Yes. Church-wide email and push announcements are part of Core, so every church can reach, for free, the whole church or one group. Each person chooses, per category, whether they hear about things by push or email.

Does Churchory do text messaging?

Texting is in beta and not on sale yet. It will bring a shared two-way inbox, keywords people text to join a list, and blasts to everyone or one group; join the waitlist and we'll tell you when it opens.

Is church chat safe for youth ministry?

Chat is built with oversight in mind: moderators are named per conversation, a group leader moderates only what they lead, and administrators have a chat audit view for the moments someone has to look. Who can do what in Chat is set through the same role grid as everything else.

Why use Churchory Chat instead of a group text or GroupMe?

Because your church can see and steward it: channels follow your groups and teams, new members join the right conversations without anyone hunting for a phone number, leaders can moderate, and administrators have an audit view. It has what people expect from a messaging app: replies, reactions, mentions, polls, photos and files.

Can Newsletters replace Mailchimp?

For most churches, yes: Newsletters sends to your whole directory, one audience or a mailing list, now or scheduled, with unsubscribe links and suppression handled on every send. You can import existing subscribers from Mailchimp, Beehiiv, Constant Contact or Flocknote.

Can members opt out of being contacted?

Yes. Every person has their own notification preferences, per category and per channel, and every bulk email carries an unsubscribe link that is honored automatically. Your church sends once; each person hears about it the way they've chosen.

How does the Digital Bulletin reach people?

You build the bulletin in sections and publish once, and it goes out as a push notification, a public link and a QR code for the lobby. Fix a typo after it's out and everyone sees the corrected version.

Serving & worship

How does volunteer scheduling work?

You build teams and positions, volunteers enter their own blockout dates, and the auto-scheduler fills the rotation while respecting per-person limits; you adjust anything by hand. Volunteers see their own upcoming slots in the app with reminders, and can request a swap that goes to the people who can actually cover.

What happens when a volunteer can't make it?

They request a swap from the app, the people who can cover are asked, and when someone accepts the schedule updates itself. The team lead sees the change without a single text.

Can the scheduler keep couples together or apart?

Yes. Choose whether the scheduler prefers to schedule couples on the same Sunday or on different Sundays (so someone's with the kids). It's a preference, not a hard rule: if nobody else can fill a slot, the slot is filled and the schedule shows who was doubled up.

Can people sign up to serve without an account?

Yes. Sign-up links let someone claim a serving slot without creating an account, which helps for one-off needs like a work day or a funeral reception.

Does Churchory include worship planning?

Yes, worship planning is part of Sunday: service plans with songs, readings and transitions in order, a searchable song library, ChordPro chord charts with live transpose, and a rehearsal view. You can import songs from SongSelect, OnSong or OpenLP files and from Planning Center Services, and new churches start with 24 public-domain hymns.

How does Sunday check-in work for adults?

Your welcome team checks people in at the door or takes a headcount, and Sunday records who came, how many, and who's new, week over week. With Care, first-time guests from Sunday check-in land on the follow-up list.

Mobile apps

Is there a mobile app for members?

Yes. Churchory Mobile is on the App Store and Google Play and is free with Core: members sign in with the email your church has for them and see whichever products your church runs. Staff and leaders also have the full web app on a laptop, and Churchory for Mac covers chat and the directory on the desktop.

Can we have our own church app on the App Store?

Yes, with Churchory One. Your church's own app isn't sold on its own. It's listed under your church's name, from your church's own Apple and Google developer accounts, so members search for your church and your church is what installs; it carries your logo, colors and tab names, and a guest mode lets visitors look around first.

What does our own app cost beyond Churchory One?

Nothing from us. It's included in Churchory One. Apple charges $99 a year for the developer account the app is published under, and Google charges a one-time registration fee; both accounts are in your church's name.

How hard is it to publish our own app?

A publishing wizard in Churchory handles the parts that can be automated, and we get on a call with you for Apple and Google enrolment. After launch, updates ship to your app as we ship them.

Does it work on Android as well as iPhone?

Yes. Churchory Mobile is on both the App Store and Google Play with the same features, and anything a member does on the phone, staff and leaders can also do in the web app.

Is there a desktop app?

Yes. Churchory for Mac is a free Mac app for chat and the church directory, for members of churches on Churchory, and it requires macOS 26 or later. Everything else runs in the web app in any browser.

Can visitors use the app before they join?

In your church's own app (with Churchory One), yes: guest mode lets a visitor look around (for example, to plan a visit) before they belong. Churchory Mobile is for signed-in members of a church.

Giving

Does Churchory do online giving?

Yes. Giving takes online gifts through your church's own Stripe account (one-time or monthly, from $1 to $25,000 per gift, to up to 20 funds), with an option for givers to cover the processing fee, and it produces year-end statements for every giver. Guests can give one-time from a public give page; monthly giving needs an account so the giver can see and stop it.

Does Churchory hold our money?

No. Online giving runs through your church's own Stripe account: your church is the merchant of record, funds settle to your bank on Stripe's normal schedule, and card numbers are handled entirely by Stripe. They never reach a Churchory server.

What fees apply to online giving?

Stripe's standard processing fees apply, the same as with any provider, and Churchory takes no percentage on top. Givers can choose to cover the fee so the church receives the full amount.

Can we send year-end giving statements?

Yes. Giving generates year-end statements for every giver in a click, covering online gifts and the gifts you enter or import by hand, so January isn't a scramble.

Can we record cash and check gifts too?

Yes. Enter gifts by hand or import them from a spreadsheet, and they sit alongside online gifts in the same records, trends and statements.

Security & privacy

How is our data protected?

Your church's records are encrypted in transit (HTTPS/TLS) and at rest (AES-256), on managed, replicated infrastructure in the United States. Separation between churches is enforced by database security rules evaluated on every read and write, underneath our application code rather than inside it.

Does Churchory store our passwords?

No. Sign-in runs on a managed authentication service, and most people sign in with a one-time email link, so Churchory never receives, stores or can read a password.

Do you sell or share our church's data?

No. We don't sell your church's or your members' personal information, there is no advertising in our apps, and we never combine one church's data with another's; the privacy policy sets out exactly what we hold and why.

Can we export or delete our data?

Yes. You can export your people and records as spreadsheets whenever you like, and delete your account and church data yourself from settings, or email us and it's gone within 30 days.

How do we report a security issue?

Email [email protected] with "Security" in the subject line. We'll acknowledge it and fix it, and we never pursue anyone who reports a vulnerability in good faith.

Support

What does support look like?

You get the people who build Churchory, a husband-and-wife team, not a ticket queue or a chatbot. Email [email protected] and one of us will answer; book a call for screen shares, training a new staff member, or planning a move off your old system.

What if we need something Churchory doesn't do?

Tell us. A meaningful share of what's in Churchory today exists because a church asked for it on a call, and you'll be talking to the people who write the code rather than filing a request into a void.

Do you help train our staff and volunteers?

Yes. We'll walk your staff through your own church on a call, help line up your leaders before launch Sunday, and stay on call for your first Sunday. Volunteer-facing pieces like the kiosk and sign-up links are built to need no training.

A member can't sign in. What should they do?

Sign-in links and resets come from app.churchory.com/login: ask them to check their spam folder first, and make sure they use the email address your church has on file for them. If the email still doesn't arrive, tell us and we'll sort it out from our side.

AI

Does Churchory use AI?

Yes, for first drafts only: Churchory prepares things like a check-in note when someone has missed three group meetings, an ask to volunteers who are free when a team is short, or an event recap, and then waits. Nothing goes to anyone until a person reads it and presses send. AI features are in beta.

Will the AI ever send messages on its own?

No. Every message, email and announcement it prepares is a draft that waits for a person to send it, and anything it would change in your records comes back to you first.

Can we connect Churchory to ChatGPT or Claude?

Yes. The read-only AI assistant connector lets Claude, ChatGPT or Cursor look things up in Churchory (who's serving Sunday, which groups have room), signed in as you, so it sees only what your role can see. It can't change records or message anyone.

Does the AI see everything in our church?

No. It works inside the same permissions you do, so a group leader's drafts come only from that leader's group, and it doesn't score or rank anyone.

More questions

What does Churchory cost?

Core is free for every church. It’s your people and families directory, roles and permissions, the member web app, Churchory Mobile on both stores, push and email, and AI connections. Then you add only the products you need: $99 a year each (or $25 a month) for Groups, Events, Sunday, Kids, Care, Chat, Newsletters, Digital Bulletin, Open Floor, Voting, Documents, or Giving. Texting, Photos and Church Websites are in beta and not on sale yet. Paying yearly saves $201 a product over paying monthly.

If you want every product, Churchory One is $599 a year (or $129 a month), for any size church: $949 a year less than paying monthly. It includes your church’s own app in the App Store and Google Play, and every product we build next: Texting, Photos and Church Websites as each one leaves beta; when Texting launches, One is planned to include 500 texts a month. Compared with buying products one by one, it’s the better deal from your sixth product on monthly billing, or your seventh on yearly billing. Build your plan to see your own total.

If your church pays today for a separate check-in tool, chat app, newsletter tool or church app, add up what those cost and compare it with $99 a year per product or $599 a year for everything. Then add the hours your staff spend entering the same people into each one. Churchory keeps one directory, so nobody enters people twice. We’ll work that number out with you, on a call, or while you’re already inside the trial.

Is there a limit on how many people we can have?

There’s no per-member charge and no seat count. Bring your whole church, including guests, kids, deacons, elders, and staff. Church size doesn’t change the price: a product costs the same at 60 people or 600, and Churchory One is one price for any size church. Nothing switches off if you grow.

Do we get our own app on the App Store?

Yes, with Churchory One (it isn’t sold on its own), and it carries your church’s name, not ours. Most church software puts you inside the vendor’s app, so members download something called Church Center and find your church within it. Churchory publishes a listing under your own name, from your church’s own Apple and Google developer accounts, so members search for your church and your church is what installs. Every church can also go live inside Churchory Mobile immediately, free with Core.

Both show the same products. Nothing a member uses is held back from Churchory Mobile. See Your Own Mobile App.

What about online giving? Do you hold our money?

No. Online giving runs through your church’s own Stripe account: your church is the merchant of record, funds settle to your bank on Stripe’s normal schedule, and card numbers are handled entirely by Stripe, so they never reach a Churchory server. Churchory takes no percentage of any gift; Stripe’s standard processing fees apply, and givers can choose to cover them.

Members give once or monthly, from $1 to $25,000, to the fund they choose; guests can give once from a public give page. Every gift, online or entered by hand, lands in the same record, and year-end statements take a click. See online giving.

What if we need something the product doesn’t do?

Tell us. We build this ourselves, and a meaningful share of what’s in Churchory today exists because a church asked for it on a call. You won’t be filing a feature request into a void. You’ll be talking to the people who write the code.

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